A Jewelry Sales and Repair Software is designed to help jewelry businesses efficiently manage both sales and repair services. The software integrates essential features for handling inventory, orders, customer relationships, and repair tracking. Here’s a detailed list of features for jewelry sales and repair software:

1. Sales Management

• Point of Sale (POS): Process sales transactions, generate invoices, and handle various payment methods (credit, debit, cash, mobile payments).
• Sales Tracking & Analytics: Track sales performance, identify top-selling items, and generate reports to assess financial health.
• Product Catalog: Maintain a detailed inventory of jewelry items, including descriptions, prices, and images. Filter by categories like rings, necklaces, bracelets, etc.
• Discounts & Promotions: Offer discounts, or promotional codes for in-store purchases.

2. Inventory & Stock Management

• Inventory Tracking: Track the stock of jewelry items, precious metals, gemstones, and supplies in real time.
• Automatic Stock Alerts: Receive in-app notifications when stock levels fall below predefined thresholds to avoid running out of key items.
• Supplier Management: Manage supplier contacts, purchase orders, and stock replenishment to ensure timely sourcing of materials.
• Barcode Scanning: Simplify inventory management and sales transactions by scanning jewelry items using barcodes.

3. Repair Management

• Repair Order Tracking: Log and track customer repair requests, including descriptions of the work needed (e.g., resizing, stone replacement).
• Repair Status Updates: Keep customers informed about the status of their repairs, including estimated completion dates.
• Repair History: Maintain detailed records of past repairs for each client, ensuring better service for repeat customers.

4. Customer Relationship Management (CRM)

• Client Profiles: Maintain customer profiles, including personal details, purchase history, repair records, and communication logs.
• Automated Follow-Ups: Send automatic reminders for repair pickups, service appointments, or promotions via SMS, or email.

5. Reporting & Analytics

• Sales Reports: Generate daily, weekly, and monthly reports on sales revenue, popular products, and overall business performance.
• Repair Reports: Track the number of repairs, job statuses, and average repair turnaround time.
• Inventory Reports: Get insights into stock levels, popular items, and potential inventory shortages.
• Profit & Loss Statements: Analyze profits from both sales and repairs, factoring in material costs, labor, and other expenses.
• Employee Performance: Monitor staff performance, including sales and repair services provided, and commission earned.

6. Security & Data Protection

• Role-Based Access: Control access to the system based on employee roles (e.g., sales staff, repair technicians, managers).
• Data Encryption: Secure customer and business data with encryption to comply with privacy standards and industry regulations.
• Audit Trails: Track changes made within the system, such as inventory updates, sales, and repair orders, for accountability.

9. Employee Management

• Staff Scheduling: Manage employee schedules and availability for both sales and repair tasks.
• Commission Tracking: Track commissions for sales staff based on product sales or repair services rendered.
• Time Tracking: Record employee working hours for payroll management.

This jewelry sales and repair software helps businesses streamline their processes, improve customer service, and increase operational efficiency, leading to better sales, customer satisfaction, and growth.